RxRunnerLegal

RxRunner Terms of Service

Please read these terms carefully before using our medical delivery services. By using RxRunner, you agree to be bound by these terms and conditions.

Last Updated: January 1, 2025
Effective Date: January 1, 2025
Table of Contents
1. Acceptance of Terms
2. Description of Services
3. User Eligibility and Registration
4. User Responsibilities
5. Privacy and Data Protection
6. Payment Terms
7. Service Availability
8. Prohibited Uses
9. Intellectual Property
10. Limitation of Liability
11. Indemnification
12. Termination
13. Dispute Resolution
14. Governing Law
15. Changes to Terms
16. Contact Information
Acceptance of Terms

By accessing, downloading, or using the RxRunner medical delivery services, website, mobile application, or any related services (collectively, the 'Services'), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ('Terms'). If you do not agree to these Terms, you may not use our Services.

Company Information

RxRunner, Inc. ('RxRunner,' 'we,' 'us,' or 'our') is a Delaware corporation providing HIPAA-compliant medical delivery services. Our services are designed to facilitate the secure, timely delivery of prescription medications, medical devices, and other healthcare-related items.

Description of Services

RxRunner provides technology-enabled medical delivery services connecting healthcare providers, pharmacies, patients, and certified delivery drivers. Our services include:

  • •On-demand prescription medication delivery
  • •Medical device and supply delivery
  • •Real-time delivery tracking and notifications
  • •HIPAA-compliant data handling and storage
  • •Integration with pharmacy and healthcare provider systems
  • •Emergency and priority delivery services
  • •Patient communication and support services
Payment Terms

Payment for our Services is subject to the following terms:

Delivery Fees

  • •Standard delivery fees are disclosed before order confirmation
  • •Rush and emergency delivery incur additional charges
  • •Insurance coverage varies by provider and plan
  • •Payment is due at time of service unless otherwise arranged
  • •Failed delivery attempts may incur additional fees
  • •Refunds are processed according to our refund policy

Payment Methods

  • •Credit and debit cards (Visa, MasterCard, American Express)
  • •Digital wallets and mobile payment systems
  • •Insurance direct billing (where applicable)
  • •Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • •Cash payments for qualifying deliveries
  • •Corporate and institutional billing arrangements
Prohibited Uses

You may not use our Services for:

  • Illegal activities or unlawful purposes
  • Delivery of controlled substances without proper authorization
  • Harassment, abuse, or threatening behavior toward drivers or staff
  • Providing false information or impersonating others
  • Attempting to breach security or privacy measures
  • Commercial resale of delivered medications or devices
  • Any activity that could harm or disrupt our Services
Contact Information

For questions about these Terms, please contact us:

Legal Department

legal@rxrunner.com
(281) 699-3321

Mailing Address

RxRunner Legal Department 123 Medical Center Drive Suite 400 Houston, TX 77001
Legal Disclaimer

These Terms of Service constitute a legally binding agreement. Please consult with qualified legal counsel if you have questions about your rights and obligations. RxRunner reserves the right to update these terms as needed to comply with applicable laws and regulations.